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HomeTerms & Conditions – HammerYard.com

Terms & Conditions – HammerYard.com

Terms and Conditions for www.HammerYard.com

Welcome to www.HammerYard.com! These Terms and Conditions (“Terms”) govern your access to and use of our website, including all content, features, and services available on or through the website (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. Please read them carefully. If you do not agree with these Terms, you may not access or use the Services.

  1. Use of Services:
  • Eligibility: You must be at least 18 years of age to use our Services. By using the Services, you represent and warrant that you meet this eligibility requirement.
  • Account Creation: You may need to create an account to access certain features of the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.
  • Prohibited Activities: You agree not to use the Services for any unlawful or prohibited purpose. You agree not to:
    • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
    • Interfere with or disrupt the operation of the Services or the servers or networks connected to the Services.
    • Attempt to gain unauthorized access to any part of the Services or any other user’s account.
    • Use any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission.
    • Violate any applicable laws or regulations.
    • Infringe on any intellectual property rights.
    • Post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
  1. Multivendor Platform:
  • Vendor Responsibility: hammeryard.com acts as a platform for independent vendors to list and sell their products. Each vendor is responsible for the accuracy of their product listings, the quality of their products, and the fulfilment of their orders. We are not responsible for the actions or inactions of vendors.
  • Transactions: All transactions conducted through the Services are between you and the selling vendor. We are not a party to these transactions and do not assume any responsibility for them.
  • Disputes: If you have a dispute with a vendor, you should contact the vendor directly to resolve the issue. We may, at our discretion, assist in resolving disputes, but we are not obligated to do so.
  1. Products and Pricing:
  • Product Information: Vendors are responsible for providing accurate and complete information about their products. We do not guarantee the accuracy of product descriptions, images, or other information provided by vendors.
  • Pricing: Vendors set their own prices for their products. We are not responsible for any pricing errors or discrepancies.
  • Availability: Product availability is subject to change without notice. We do not guarantee that any product will be available at any particular time.
  1. Payments:
  • Payment Processing: We use highly secured third-party payment processors to handle transactions. You agree to abide by the terms and conditions of our payment processors.
  • Payment Information: You agree to provide accurate and complete payment information when making a purchase.
  • Refunds: Refund policies vary by vendor. Please contact the vendor directly for information about their refund policy.
  1. Intellectual Property:
  • Our Content: All content on the Services, including text, graphics, logos, images, and software, is the property of hammeryard.com or its licensors and is protected by copyright and other intellectual property laws.
  • Vendor Content: Vendors retain ownership of the intellectual property rights in their product listings and other content they submit to the Services.
  1. Disclaimer of Warranties:

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

  1. Limitation of Liability:

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IT IS THE VEHICLE OWNER’S/REPAIRER’S RESPONSIBILITY TO ORDER THE CORRECT PART FOR THEIR VEHICLE AND REQUEST A QUALIFIED PROFESSIONAL TO FIX/FIT IT.

  1. Indemnification:

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including attorneys’ fees) arising out of or related to your use of the Services or your breach of these Terms.

  1. Governing Law:

These Terms will be governed by and construed under the laws of Japan.

  1. Changes to these Terms:

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on the Services. Your continued use of the Services following the posting of the updated Terms constitutes your acceptance of the changes.

  1. Contact Us:

If you have any questions about these Terms, please contact us via our contact form, and we will promptly direct your request to the appropriate department.

  1. Severability:

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

  1. Entire Agreement:

These Terms constitute the entire agreement between you and hammeryard.com regarding the Services and supersede all prior agreements and understandings.

  1. Vendor-Specific Terms:

Vendors may have their own terms and conditions that apply to their products and sales. You are responsible for reviewing and agreeing to these terms before making a purchase from a vendor. In the event of a conflict between these Terms and a vendor’s terms, these Terms shall generally prevail unless specifically stated otherwise in the vendor’s terms.

Vendor Terms and Conditions for www.HammerYard.com

These Vendor Terms and Conditions (“Terms”) govern your use of the hammeryard.com platform (the “Platform”) provided by hammeryard.com (“we,” “us,” or “our”) and your participation as a vendor (“Vendor,” “you,” or “your”) on the Platform. By registering as a vendor or listing products on the Platform, you agree to be bound by these Terms. Please read them carefully.

  1. Vendor Registration and Account:
  • You must create a vendor account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to approve or reject vendor applications at our sole discretion.
  • You may only operate one vendor account unless expressly permitted by us in writing.
  • You are responsible for all activities that occur under your account.
  1. Product Listing and Content:
  • You are solely responsible for the accuracy, completeness, and legality of all product listings, descriptions, images, pricing, and other content you provide (collectively, “Product Information”).
  • Product Information must comply with all applicable laws, regulations, and our content guidelines.
  • You must not list prohibited items*.
  • You agree not to infringe on any intellectual property rights, including copyrights, trademarks, and patents.
  • We reserve the right to remove or modify any Product Information that violates these Terms or our policies.
  1. Pricing and Payments:
  • You are responsible for setting and maintaining accurate prices for your products.
  • You agree to comply with our payment processing policies.
  • We will collect payments from customers on your behalf and remit the funds to you according to our payment schedule.
  • We may deduct commissions or fees as outlined in our fee schedule (Please click here to view the vendor fees).
  • You are responsible for all applicable taxes related to your sales.
  1. Shipping and Fulfilment:
  • You are responsible for the timely and accurate shipping and fulfilment of all orders placed for your products.
  • You must provide tracking information for all shipped orders.
  • You agree to comply with our shipping and return policies (available [link to shipping and return policies]).
  • You are responsible for handling customer inquiries and disputes related to shipping and returns.
  1. Customer Service:
  • You are responsible for providing prompt and professional customer service to customers who purchase your products.
  • You must respond to customer inquiries within [number] business days.
  • You agree to comply with our customer service guidelines (available [link to customer service guidelines]).
  1. Intellectual Property:
  • You retain all ownership rights to your Product Information.
  • You grant us a non-exclusive, royalty-free license to use your Product Information for the purpose of operating and promoting the Platform.
  1. Representations and Warranties:
  • You represent and warrant that you have the legal right to sell the products you list on the Platform.
  • You represent and warrant that your Product Information is accurate, complete, and complies with all applicable laws and regulations.
  1. Indemnification:

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your use of the Platform, your Product Information, or your breach of these Terms.

  1. Termination:

We may terminate your vendor account or remove your product listings at any time, with or without cause.

You may terminate your vendor account by notifying us in writing.

  1. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Japan.

  1. Changes to these Terms:

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on the Platform.

  1. Contact Us:

If you have any questions about these Terms, please contact us via our “Contact Us” form, and we will promptly respond to you.

Content Guidelines

Only items related to vehicles (see the definition of a vehicle below) may be listed for sale on hammeryard.com.

  • Land Vehicles: Cars, trucks, motorcycles, buses, bicycles, trains, trams, ATVs (all-terrain vehicles), construction vehicles (like bulldozers and excavators), tanks, scooters, and skateboards.
  • Air Vehicles: Airplanes (both commercial and private), helicopters, drones, hot air balloons, blimps, and spacecraft.
  • Water Vehicles: Boats (sailboats, motorboats, yachts, fishing boats, etc.), ships (cargo ships, cruise ships, warships, submarines), ferries, jet skis, and inflatable rafts.
  • Other/Emerging Vehicle Types: Hovercraft, personal air vehicles (flying cars), and other experimental or future transportation technologies.
  • Toy Vehicles: All types of toy vehicles.

Prohibited Items

The following items are generally prohibited:

  • Illegal Drugs and Drug Paraphernalia: This includes controlled substances, illegal narcotics, and any equipment used for drug use or production.
  • Weapons and Firearms: Guns, ammunition, explosives, knives (with exceptions for certain types), and other weapons are often heavily regulated or completely prohibited.
  • Sexually Explicit Material: Pornography, adult toys (with some exceptions), and any content that is considered obscene or exploits, abuses, or endangers children.
  • Counterfeit Goods: Fake designer items, knock-offs, and any products that infringe on intellectual property rights.
  • Hazardous Materials: Flammable liquids, toxic chemicals, explosives, and other dangerous substances that pose a risk to safety.
  • Stolen Property: Any items that have been obtained illegally.
  • Endangered Species and Protected Wildlife Products: Items made from endangered animals or plants, such as ivory, fur, or certain types of wood.
  • Human Body Parts: Organs, blood, and other human remains (with some exceptions for medical or research purposes).
  • Certain Food Items: Perishable goods, unpasteurized milk, and other food items that may pose a health risk or require special handling.
  • Prescription Medications: Selling prescription drugs without a license is illegal in most jurisdictions.
  • Tobacco and Nicotine Products: These are often heavily regulated, with restrictions on online sales and age verification requirements.
  • Alcohol: Similar to tobacco, alcohol sales are often restricted and require age verification.

By registering as a vendor or listing products on the Platform, you acknowledge that you have read, understood, and agree to be bound by these Vendor Terms and Conditions.

Thank you for using www.HammerYard.com!

 

Shipping and Return Policy for www.HammerYard.com

This Shipping and Return Policy outlines the terms and conditions governing the shipping and return of products purchased on hammeryard.com (the “Website”), a global multi-vendor e-commerce platform. Because we host multiple independent vendors, shipping and return processes can vary. Please read this policy carefully, as well as the specific vendor’s policies available on their product pages and vendor profiles.

  1. Shipping:

A. General Shipping Information:

  • Vendors are Responsible: Each vendor on the Website is solely responsible for the shipping and handling of their products. hammeryard.com does not directly ship any products unless it is from the official HammerYard Store.
  • Shipping Costs: Shipping costs are determined by the individual vendor and are displayed at checkout. These costs may vary depending on the product, shipping destination, shipping method, and the vendor’s chosen carrier.
  • Shipping Destinations: Vendors determine their own shipping destinations. Not all vendors ship globally. Check the product page or contact the vendor directly to confirm shipping availability to your location.
  • Shipping Times: Estimated shipping times are provided by the vendors and are displayed on the product page. These are estimates only and are not guaranteed. Actual delivery times may vary due to factors beyond the vendor’s control, such as carrier delays, customs processing, and unforeseen circumstances.
  • Tracking Information: Vendors are responsible for providing tracking information for shipped orders. This information will be made available to you through your order confirmation or within your account on the Website.
  • Customs and Duties: For international orders, you are responsible for any applicable customs duties, taxes, and fees imposed by your country. These charges are separate from the product price and shipping cost and are not collected by hammeryard.com or the vendor.

B. Vendor-Specific Shipping Policies:

  • Review Vendor Policies: It is crucial to review the individual vendor’s shipping policy, which can be found on their product pages and/or vendor profile page. These policies may contain more specific details about shipping costs, shipping methods, processing times, and other relevant information.

Contact the Vendor: If you have any questions about a vendor’s shipping policy, please contact the vendor directly through the contact options provided on their profile page.

   2. Returns:

A. General Return Information:

  • Vendor-Determined Returns: Each vendor sets their own return policy. hammeryard.com is not involved in the return process.
  • Return Eligibility: Return eligibility varies by vendor and product. Some products may not be eligible for return (e.g., personalized items, perishable goods, intimate apparel).
  • Return Period: The return period, if offered, is determined by the vendor.
  • Return Shipping Costs: Unless otherwise stated in the vendor’s return policy, you are responsible for the return shipping costs.

B. How to Initiate a Return:

  1. Review the Vendor’s Return Policy: Carefully review the vendor’s return policy on the product page or vendor profile.
  2. Contact the Vendor: Contact the vendor directly through the contact options provided on their profile page to initiate the return process. Explain the reason for the return and request instructions.
  3. Follow Vendor Instructions: Follow the vendor’s instructions for returning the product, including packaging requirements, shipping address, and any required documentation.

C. Refunds:

  • Vendor Responsibility: Refunds are processed by the individual vendor according to their return policy.
  • Refund Processing Time: The time it takes to process a refund may vary depending on the vendor and your payment method.
  • Contact the Vendor: If you have any questions about your refund, please contact the vendor directly.

      3. Disputes:

  • Contact the Vendor First: If you have a dispute regarding shipping or returns, please contact the vendor directly to attempt to resolve the issue.
  • hammeryard.com’s Role: hammeryard.com may, at its discretion, offer assistance in mediating disputes between buyers and vendors. However, we are not obligated to do so and our involvement does not guarantee a resolution.

       4. Policy Changes:

hammeryard.com reserves the right to modify this Shipping and Return Policy at any time. Any changes will be posted on this page.

       5. Contact Us:

For general inquiries regarding this Shipping and Return Policy, please contact us through our “Contact Us” form. For specific shipping or return inquiries, please contact the relevant vendor directly.

 

Return and Refund Policy

Thank you for shopping at hammeryard.com! We want you to be completely satisfied with your purchase. This policy outlines the terms and conditions for returns and refunds on our multivendor e-commerce platform.

A. Eligibility for Returns

  • Products must be returned within 10 business days of the delivery date.
  • Products must be in their original condition, unused, and with all original tags and packaging intact.
  • Certain products may not be eligible for return due to hygiene reasons, such as intimate apparel, swimwear, cosmetics].
  • Customized or personalized items are generally not eligible for return unless there is a defect in the customization.

 

B. Return Process

  1. Initiate a Return Request: Contact the seller directly through the “Contact Seller” option on the product page or in your order history. Explain the reason for the return and request a return authorization.
  2. Seller’s Approval: The seller will review your request and provide further instructions, including the return address and any specific requirements.
  3. Packaging and Shipping: Pack the product securely in its original packaging, including any accessories or documentation. Ship the product back to the seller within 10 business days of receiving the return authorization. You may be responsible for the return shipping costs unless otherwise specified by the seller.
  4. Tracking and Confirmation: Provide the seller with the tracking number for the return shipment. Once the seller receives the returned product, they will inspect it to ensure it meets the return criteria.

 

C. Refund Process

  • Refund Approval: If the returned product is in satisfactory condition, the seller will approve the refund.
  • Refund Method: Refunds will be issued to the original payment method used for the purchase.
  • Refund Timeframe: Please allow 3-10 business days for the refund to be processed and reflected in your account. The exact timeframe may vary depending on your payment provider.

 

D. Exceptions

  • Damaged or Defective Products: If you receive a damaged or defective product, please contact the seller immediately with clear photos or videos of the issue. The seller will arrange for a replacement or refund, including any return shipping costs.
  • Incorrect Products: If you receive an incorrect product, please contact the seller immediately. The seller will arrange for the correct product to be shipped to you or issue a refund, including any return shipping costs.

 

E. Seller-Specific Policies

  • Individual sellers on our platform may have their own return and refund policies, which will be clearly stated on their seller profile or product pages. In case of any conflict, the seller’s specific policy will prevail.

 

F. Contact Information

  • For any questions or concerns regarding returns and refunds, please contact the seller directly through the “Contact Seller” option on the product page or in your order history.
  • If you are unable to reach the seller or have further issues, please contact our customer support team via our secured “ Contact Us” form.

 

G. Policy Updates

  • We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Please review this policy periodically for any changes.

Thank you for choosing www.HammerYard.com!